Like what you’ve seen or heard about us? Hire us!
Free site evaluation
Your technology infrastructure is an integral part of your business, and not something to hand off carelessly. We want you to be 100% confident in forging a relationship with us. Let us come see your office or network and discuss your needs and the vision you have for your ideal IT setup. We can educate you on your options and outline a plan to reach them. If working together looks like it will be a good fit for both of us, we can move forward at that point.
No long-term contracts
Consistent with our values, we don’t want to lock somebody in to paying us for services if it’s not a good fit, so we do not offer long-term contracts. Our clients engage our services in three ways:
1. Hourly services
This is how the majority of our clients use us. We charge a minimum ½ hour for on-site visits, and all other work is billed in ¼-hour increments. Our rates are:
- $99 / hour (normal rate)
- $85 / hour (residential and non-profit customers)
2. Pre-paid hours
Some of our clients prefer to pre-pay for their IT services. We allow them to either buy a larger single block of hours, or a smaller monthly set of hours, at a modest discount. This is not a “use it or lose it” approach; the hours never expire, and they can even be refunded if desired.
3. Flat-rate “retainer”
A few of our clients prefer the budgetability of a consistent monthly IT cost they can count on. We can work with this type of arrangement as well. We are careful, however, not to let this turn into a something-for-nothing situation like most other IT companies offer, where they get paid monthly for services they don’t actually end up having to provide.