Integral IT Services has been serving Salt Lake City and surrounding communities (and remote clients outside that area over the internet) since 2006. We conscientiously follow our company values, which are:
Integrity
We act and advise in our clients’ best interests. We are dependable: we do what we say we will do, when we say we will do it. We own up to our mistakes.
Communication
We emphasize frequent, full, honest communication as one of the pillars of a lasting and profitable business relationship.
Respect and friendliness
We meet clients on their technological level. We are never condescending to or demeaning of our clients, even in private. We are helpful, kind, and polite, and we turn our clients into long-term raving fans. (Appropriate humor is always welcome.)
Engagement
We give our full attention to each system we work on, each task we undertake, and each person we interact with. We listen carefully and address needs and questions thoroughly, ensuring the client's satisfaction before moving on.
Teaching and Learning
We work hard to expand our technical expertise and share it with our clients (including teaching them self-sufficiency). We treat every situation as a learning opportunity and do our best to internalize its lessons.
Teamwork
We each conscientiously contribute to the well-being of our whole company and that of our clients. We do our best on each project even when somebody else must maintain it.
Operational Simplicity
We keep things simple for ourselves and our clients. We carefully craft our policies and processes to avoid unnecessary red tape, allowing it only when required to maintain standards or to eliminate chaos. Wherever possible, we automate positive outcomes and disrupt negative ones.
Abundance
We promote a win-win environment by giving superb value to our clients while providing an honest and bountiful living for ourselves.
