About Us

Integral IT Services has been serving Salt Lake City and surrounding communities (and remote clients outside that area over the internet) since 2006. We conscientiously follow our company values, which are:

Integrity

We act and advise in our clients’ best interests. We are dependable: we do what we say we will do, when we say we will do it. We own up to our mistakes.

Communication

We emphasize frequent, full, honest communication as one of the pillars of a lasting and profitable business relationship.

Respect and friendliness

We meet clients on their technological level. We are never condescending to or demeaning of our clients, even in private. We are helpful, kind, and polite, and we turn our clients into long-term raving fans. (Appropriate humor is always welcome.)

Expertise

We strive to really understand available technology, so we can advise our clients on new or developing technologies they may not be familiar with, and do so with insight and wisdom. We treat every situation as a learning opportunity, and do our best to internalize the lessons it teaches.

Client education and self-reliance

We are happy to teach our clients to the point of no longer needing our services, if they so desire. We document the systems we encounter or configure, and to the extent possible, automate their maintenance.

Selfless teamwork

We play to the strengths of our technicians, and send the right person to each job. We do our best on each project even when somebody else will end up being responsible to maintain it.

Abundance

We promote a win-win environment by giving superb value to our clients while providing an honest and bountiful living for ourselves.

What does “Integral” even mean, anyway?

Adam Luker, the founder, has always been a bit of a language geek AND a math geek, and the name “Integral” has roots in both those fields.

In English, the word “Integral” means “necessary to make a whole complete, essential or fundamental.” We try to provide a complete set of IT services that small businesses might find necessary. If there’s ever a specific need we can’t provide in-house, we help find the right expert to meet that need, and coordinate to manage the project as required. That means our clients can manage all their technology needs through a single point of contact: us.

We don’t have an adjective in English that means “of integrity.” But Romance languages do. That word is “integral.” Integrity – the quality of being honest and sticking to our principles – is our company’s highest value and we wanted to broadcast that to the world through our name. Problem is, most people don’t realize that’s what the name means. But now you do. So thanks for reading this page.

In mathematics, you can cut a function up into segments, measure each one, and then combine them to estimate the area under a curve.
Integral

When you extend that process to infinity (which it turns out is almost like dividing zero by zero), you can calculate the exact area under that curve. That process is called an “integral.” How does this relate to IT work? Well, that’s a good question. And I’m not sure we have a good answer. But we still think it’s pretty cool.